UndergradSkiller: Skill Set Map for Undergraduates and Their Educators

COMMUNICATION AND COLLABORATION: Teamwork and Collaboration

Understanding Teams

Teams go through predictable stages of development. Understanding team dynamics, including the roles people play and how conflict functions within groups, helps students work together more effectively.:

Useful Resources on Understanding Teams:

The Open University. (2018, December 10). Groups and teamwork. https://www.open.edu/openlearn/science-maths-technology/engineering-technology/groups-and-teamwork

Annotation: Open University course covering the features of work groups and teams, group processes, project life cycles and project management, and leadership theories. Includes quizzes and activities.

Ashman, M. (2018). Introduction to professional communications. Pressbooks. https://pressbooks.bccampus.ca/professionalcomms/chapter/8-2-team-work

Annotation: Chapter describing Tuckman and Jensen's five stages of group development (forming, storming, norming, performing, adjourning) with discussion of group cohesion, norms, and conflict at each stage.

Last, S. (2022). Models for understanding team dynamics. In S. Last, Technical writing essentials (H5P ed.). BCcampus. https://opentextbc.ca/technicalwritingh5p/chapter/models-for-understanding-team-dynamics

Annotation: Chapter presenting five models of team dynamics: Tuckman's stages, the DISC personality model, the GRIP model, the Thomas-Kilmann conflict mode model, and Lencioni's five dysfunctions. Includes diagrams, interactive H5P exercises, and reflection questions.

Peer Review: None

Table of contents:

5.1. Communication Foundations

5.2. Rhetoric and Persuasive Communication

5.3. Science and Public Communication

5.4. Oral Presentations
5.4.1. Presentation Techniques

5.5. Giving and Receiving Feedback
5.5.1. Giving Feedback

5.6. Teamwork and Collaboration

5.6.1. Understanding Teams

5.6.2. Working in Groups
5.6.3. Team Presentations

5.7. Networking

5.8. Leadership

5.9. Writing in English
5.9.1. English Language Development
5.9.2. Support for Multilingual Writers
5.9.3. Writing in Professional and Academic Contexts

5.10. Inclusive and Accessible Communication
5.10.1. Inclusive Language Principles
5.10.2. Inclusive Language Reference Tools
5.10.3. Gender-Inclusive Language
5.10.4. Writing about Race, Ethnicity, and Cultural Identity
5.10.5. Disability-Inclusive Language
5.10.6. Document Accessibility

 

Author: Leeanne Irwin

Peer Reviewer(s): None