UndergradSkiller: Skill Set Map for Undergraduates and Their Educators

CRITICAL THINKING AND PROBLEM-SOLVING: Problem-Solving and Design Thinking

Problem-Solving

Effective problem-solving begins with understanding the nature of the problem. Distinguishing between well-defined and ill-defined problems, and selecting appropriate strategies for each, is a skill that develops with practice.

Useful Resources on Problem-Solving:

Hokanson, B., & Nyboer, J. (n.d.). Creative problem solving. Coursera. https://www.coursera.org/learn/creative-problem-solving

Annotation: This University of Minnesota course focuses on developing divergent thinking and creative problem-solving skills. Includes videos, readings, and practical exercises challenging learners to change habitual patterns of behavior. Free to audit within a limited window of time.

The Open University. (2019, August 15). Problem solving and critical thinking. https://www.open.edu/openlearn/money-business/making-creativity-and-innovation-happen

Annotation: Section from The Open University's course "Making creativity and innovation happen" that covers problem-solving and critical thinking. Discusses the distinction between tame and wicked problems, the importance of understanding a problem's context, and approaches to effective problem-solving.

Peer Review: None

Table of contents:

 

Author: Leeanne Irwin

Peer Reviewer(s): None

 

Editor: Kristýna Čepelková Last modified: 24.9. 2026 16:09